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Privacy Policy

A legal disclaimer

At Ozcorp Cleaning, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, contact us for quotes, or engage with our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

  • Name, email address, phone number, and postal address

  • Payment information (credit/debit card details or bank account information) when you pay for our services

  • Property details relevant to the service requested (e.g., driveway size, surface type, location)

1.2 Non-Personal Information

  • IP address, browser type, device information, and operating system

  • Pages visited on our website and the time and date of visits

  • Usage data that helps us improve website functionality and services

1.3 Information From Third Parties

  • If you contact us through third-party platforms (e.g., Google Ads, social media, or referral services), we may collect information provided by those platforms with your consent.

2. How We Use Your Information

We use your information for the following purposes:

  1. To provide pressure washing services and customer support

  2. To send service updates, quotes, invoices, and receipts

  3. To respond to inquiries and schedule appointments

  4. To improve our services, website functionality, and user experience

  5. To comply with legal obligations, including tax and accounting requirements

  6. To send marketing communications if you have opted in (e.g., newsletters or promotional offers)

We will never sell your personal information to third parties.

3. Legal Basis for Processing

We process your personal information based on:

  • Your consent (e.g., signing up for our newsletter)

  • Performance of a contract (e.g., delivering services you requested)

  • Legal obligations (e.g., record-keeping for taxation)

  • Legitimate interests (e.g., improving our services, preventing fraud, or maintaining security)

4. Sharing Your Information

We may share your information with:

  • Service providers: Companies who help us operate our business (e.g., payment processors, IT support)

  • Legal authorities: Where required by law or to protect our legal rights

  • Business transfers: If Ozcorp Cleaning is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

We require all third parties to safeguard your information and only use it for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers and encryption for sensitive data

  • Restricted access to personal information

  • Regular security monitoring and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access your personal information

  • Request correction or update of your information

  • Request deletion of your information

  • Object to or restrict processing of your data

  • Request portability of your data

  • Withdraw consent at any time for marketing communications

To exercise any of these rights, please contact us at ozcorpcleaning@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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